Tackling serious adverse events
You already have the solutions within you
According to a study from the French national health authority HAS*, 26% of serious adverse events are linked to medical team factors.
Communication problems between professionals represent one-third of all failures.
*Analysis of 9000 serious adverse events in 2011: “Rapport de mission, État de l’art (national et international) en matière de pratiques de simulation dans le domaine de la santé dans le cadre du développement professionnel continu (DPC) et de la prévention des risques associés aux soins”, HAS report “Simulation en santé”, January 2012
“It’s not what happens to you but how you react to it that matters.”
Epictetus, 2nd century AD
3 out of 5 hospital healthcare personnel say that they are frequently interrupted, and that they also suffer pressure of time, and pressure from work demands or an increase in administrative tasks*.
Those negative elements have consequences which are apparent from the increase in “burn out syndrome”. However they are no longer inevitable. Efficient methods exist which make it possible for everyone to deal with professional demands and optimise their skills.
*Madeleine Estryn-Behar and colleagues, “Santé, satisfaction au travail et abandon du métier de soignant”, PRESST-NEXT, 01 January 2004, p23